White Glove β€” e-learning course case study

Video type:
e-learning
Technique:
flat 2D animation
Duration:
30+ min

Goal

To create a comprehensive video course for future white-glove contractors so they can get into new work tasks quickly and perform them well.

Challenges

  • Pre-recorded VO: We had to craft animations that perfectly matched the pacing and tone of an already finalized voice-over.
  • Localization needs: The course required a Spanish version, meaning we had to adapt on-screen text and integrate a new Spanish VO while maintaining visual consistency.
  • A niche audience: The learnersβ€”primarily men dedicating their evenings to certificate coursesβ€”needed content that was clear, engaging, and easy to process after a long day.

Detail of our work

Leveraging flat 2D animation
To ensure efficiency and cost-effectiveness, we used flat 2D animationβ€”an approach that allows for faster production without compromising quality. This technique was ideal for creating a large volume of content while keeping the visuals clean and engaging.

Aligning with course branding
Consistency matters. Our team carefully selected colors and styles that matched the course’s overall branding, ensuring a cohesive learning experience across all materials.

Bringing the white-glove service to life
The animations featured a cast of key charactersβ€”contractors, their partners, and clientsβ€”set within a world of vehicles and goods moving from stock to doorstep. This helped ground the learning experience in realistic, relatable scenarios.

Reinforcing key takeaways
Retention was a priority. To reinforce learning, each video opened and closed with a structured list of key statements, highlighting the most important points for learners to remember.

Project breakdown

It took Blue Carrot 4 months to produce a series (30+ minutes of animated content). The production team included a screenwriter, illustrator, motion designer, producer, and localization video editor manager, as well as VO artists, translators, and proofreaders for English and Spanish.

Results

A clear, visually appealing e-learning course that made complex workflows easier to understand and retain.Β 

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