BFAA is a non-profit organization established commonly by Latvian, Lithuanian, and Estonian Banking Associations in 2015 to operate a licensing system for individuals involved in providing investment advice/info and mediating insurance products by BFAA-affiliated companies.
The client aimed to enhance the quality and effectiveness of their training materials by replacing outdated courses with engaging, user-friendly e-learning modules that meet current design and accessibility standards. Providing the content in two languages ensured the training would be relevant to a broader audience across the organization’s regional operations.
The main goal was to convert 5 legacy e-learning courses and create 8 courses from scratch. Originally, we were provided an old e-learning course in static PDF format that had to be transformed into fully interactive digital modules using Articulate Storyline and delivered in both Estonian and Latvian.
This included a complete visual redesign to modernize the look and feel of the courses, along with selective content updates based on feedback from Subject Matter Experts (SMEs).
Dealing with the original course materials, which were provided in static PDF format. These documents were not structured for digital learning environments, making it necessary to interpret, reorganize, and reformat the content to suit interactive e-learning modules.
Managing bilingual development, as some courses had to be created in both Estonian and Latvian. This involved coordinating accurate translations, aligning timelines across two language tracks, and ensuring that visual and technical consistency was maintained in both versions.
Incorporating ongoing feedback from Subject Matter Experts (SMEs). Content updates were received at different stages of development, which required agile project management and close communication between the design, development, and review teams to avoid delays and rework.
To address the client’s needs for the BFAA project, Blue Carrot’s team adopted a structured, collaborative, and user-centered approach. The primary focus was on modernizing the visual presentation of the courses while ensuring content accuracy and accessibility across two languages—Estonian and Latvian. We also implemented additional QA steps to verify functionality and accuracy in both languages.
Consistent layouts, branding elements, and intuitive navigation were applied across all courses to create a unified learning experience.
A parallel workflow was established to develop both Estonian and Latvian versions of each course. Close coordination with the client and native-speaking reviewers ensured linguistic accuracy and cultural relevance.
Our team worked closely with Subject Matter Experts throughout the project to integrate updated information and ensure technical accuracy. Feedback was gathered in iterative review cycles to keep development aligned with expectations.
QA processes were applied to both language versions of each course, including functional testing, proofreading, and SCORM checks to ensure a polished final product.
Tools & Technologies:
Tools & Technologies:
Tools & Technologies:
Despite challenges, the team employed a structured workflow, clear communication channels, and a flexible timeline to adapt to changes efficiently. Regular internal reviews, collaborative tools, and phased delivery helped maintain momentum and quality throughout the project. These efforts ensured that the final product met both the client’s expectations and the practical needs of the end users.
As a result of the BFAA project, Blue Carrot successfully transformed 13 static PDF-based courses into interactive e-learning modules in two languages: Estonian and Latvian. A total of 13 localized courses were developed using Articulate Storyline over a period of approximately 4 months.
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