BFAA – E-learning course creation case study

The client aimed to enhance the quality and effectiveness of their training materials by replacing outdated courses with engaging, user-friendly e-learning modules that meet current design and accessibility standards. Providing the content in two languages ensured the training would be relevant to a broader audience across the organization’s regional operations.

The main goal was to convert 13 legacy e-learning courses. Originally, we were provided an old e-learning course in static PDF format that had to be transformed into fully interactive digital modules using Articulate Storyline and delivered in both Estonian and Latvian. 

This included a complete visual redesign to modernize the look and feel of the courses, along with selective content updates based on feedback from Subject Matter Experts (SMEs).

There were a couple of challenges that we encountered while working on the BFAA project:

• Dealing with the original course materials, which were provided in static PDF format. These documents were not structured for digital learning environments, making it necessary to interpret, reorganize, and reformat the content to suit interactive e-learning modules. This required careful attention to content flow and user experience during the redesign phase.
• Managing bilingual development, as some courses had to be created in both Estonian and Latvian. This involved coordinating accurate translations, aligning timelines across two language tracks, and ensuring that visual and technical consistency was maintained in both versions. Additional QA steps were implemented to verify functionality and accuracy in both languages.
• Incorporating ongoing feedback from Subject Matter Experts (SMEs) added another layer of complexity. Content updates were received at different stages of development, which required agile project management and close communication between the design, development, and review teams to avoid delays and rework.

To address the client’s needs for the BFAA project, Blue Carrot’s team adopted a structured, collaborative, and user-centered approach. The primary focus was on modernizing the visual presentation of the courses while ensuring content accuracy and accessibility across two languages—Estonian and Latvian.

1. Discovery & Planning Phase
   • Review of original PDF-based course materials
   • Identification of content structure and core learning objectives
   • Definition of project scope, timeline, and deliverables
   • Coordination with client and Subject Matter Experts (SMEs)
   • Planning for bilingual development (Estonian and Latvian)
2. Design Phase
   • Development of visual design concepts and UI layout templates
   • Creation of graphic assets and slide templates
   • Definition of interaction types and navigation structure
   • Client approval of the visual style and sample slides

   Tools & Technologies:

   • Adobe Illustrator – for graphic design
   • Figma – for wireframes and UI mockups
   • Articulate Storyline (early design mockups)
3. Content Adaptation & Localization Phase
   • Extraction and reformatting of PDF content
   • Minor instructional design updates based on SME input
   • Translation and linguistic adaptation to Estonian and Latvian
   • Synchronization of layout and content across language versions
4. Development Phase
   • Building interactive course modules in Articulate Storyline
   • Integration of multimedia elements, quizzes, and branching logic
   • Implementation of navigation controls and user interface
   • Uploading and organizing bilingual content

   Tools & Technologies:

   • Articulate Storyline – main authoring tool for course creation
   • SCORM packaging – for LMS compatibility
5. Review & Quality Assurance Phase
   • Internal QA to test interactivity, functionality, and content integrity
   • Linguistic QA for both Estonian and Latvian versions
   • Final reviews with client and SMEs
   • Bug fixing and final adjustments

   Tools & Technologies:

   • Articulate Review 360 – for collaborative course review and feedback
   • Excel / QA checklists – for issue tracking and resolution
6. Delivery & Handover Phase
   • Final packaging and export of SCORM-compliant course files
   • Delivery of source files and documentation
   • Post-delivery support and knowledge transfer (if required)

Despite challenges, the team employed a structured workflow, clear communication channels, and a flexible timeline to adapt to changes efficiently. Regular internal reviews, collaborative tools, and phased delivery helped maintain momentum and quality throughout the project. These efforts ensured that the final product met both the client’s expectations and the practical needs of the end users.   

As a result of the BFAA project, Blue Carrot successfully transformed 13 static PDF-based courses into interactive e-learning modules in two languages: Estonian and Latvian. A total of 13 localized courses were developed using Articulate Storyline over a period of approximately 4 months.