UNFPA – online course creation case study

The United Nations Population Fund (or UNFPA, formerly the United Nations Fund for Population Activities) is an international development agency that facilitates and supports reproductive health for women worldwide.

• Develop a comprehensive course on a sensitive topic for diverse learners;
• Design customizable learning paths based on a mandatory pre-test;
• Encourage participants to independently identify healthy and unhealthy relationship dynamics.

• Design content that accommodates diverse relationship dynamics while ensuring consistent learning objectives;
• Engage voluntary participants with practical insights and actionable advice to encourage course completion;
• Address the sensitive and personal nature of healthy relationships.

1. Introductory test
   We had to implement more complex mechanics into the introductory test to account for the variety of experiences and relationships among users.
2. Course structure
   We designed three-course paths to align with the introductory assessment on the following topics: healthy relationships, toxic relationships, and domestic violence.
   
3. Learning content
   Our subject-matter experts initially developed the course content, which was then modified iteratively to suit the learning level of the target audience.
   
4. Training materials
   Subject experts in psychology applied a theoretical background to writing the content that would go into the course.
   
5. Outcome assessment
   The outcome test was a simple questionnaire based on the learning materials, which determined whether the learner understood the information presented.
6. Design style
   Using Storyline, we integrated custom interactive elements and designed slides for both desktop and mobile devices. The graphic designer created a style guide to optimize costs, enabling the Storyline developer to produce aligned slides independently and streamline production.
7. Interactive elements 
   Articulate Storyline has limited animation functions, so we animated lines first in After Effects and then inserted GIFs in the Storyline.
   
8. Accessibility 
   We structured slide elements for proper screen reader representation, used high-contrast colors, and added audio descriptions to images to support visually impaired learners.
   
9. User testing and content review
   We thoroughly reviewed all 12 learning paths to ensure proper functionality, accurate display, and clear, understandable content.

The Blue Carrot team delivered a high-quality, visually engaging course tailored to a specific target audience. Comprising 3 chapters and 12 personalized learning paths, the course can be completed in approximately 4.5 hours. It features 220 slides, 40 interactive elements, and 86 animated assets. The final assessment includes 30 adaptive questions to evaluate learning outcomes.